Contact

Bug reports, attaching technical information

If you encounter a bug or have a technical problem with our software, please use the "Send feedback or bug-report..." item in the application Help menu to generate an e-mail to support with some technical information that you can send along to support to help us understand your idea or the problem you've encountered.

Attaching a screenshot of any error messages or buggy behaviour also helps a lot to get the matter resolved quickly!

Feature requests and ideas

If you have an idea for some improvement or new feature, please do tell us about it! Along with describing your idea, please include a few words about why you'd like this new feature and how you'd use it. This sort of feedback is always valueable to help understand how the software is used, and can help greatly in developing it.

Support contact

For all other questions send a message to:
support [replace with at] lostminds (dot)com

Supplier address / Reseller information

While we are the developer of the software you will technically not purchase anything directly from us. All purchases are done via our payment partner Paddle that acts as a reseller and merchant of record to handle all sales tax etc.

So legally your business will be with them, their address is:
Paddle.com Market Ltd, Judd House, 18-29 Mora Street, London EC1V 8BT

This information will also be available on the receipt you get from them after the purchase.